Support

Stuck, found a bug, or just want to say hello? I'm here to help.

Get in touch

Email me and I'll get back to you as soon as I can, usually within a few days.

Or open it in your email app.

Frequently asked questions

How do I play?
  • Swipe left or right to move between the three lanes.
  • Tap to kick the ball up and over wheelie bins and cones.
  • Roll under goals, and get out of the way of parked vans.
  • Collect golden whistles and spend them on new balls in the Kit Room.
  • Grab a magnet to pull in nearby whistles, or the trophy for Trophy Rush, where you smash through everything. Just dodge the referees.

The game gets faster as you go: First Half, Second Half, Extra Time, Penalties and Sudden Death. Crash and the ref shows you the red card.

How do I restore my purchases?

Balls you bought with real money are linked to your Apple ID or Google account, so you can get them back on a new device or after reinstalling.

  • Make sure you're signed in with the same Apple ID or Google account you used to buy them.
  • Open the game, go to the Kit Room and tap Restore Purchases.

Still missing something? Email me with the date of purchase and what you bought (please don't send card details). For refunds, contact Apple or Google, as all payments go through them.

I deleted the app and lost my progress. Can I get it back?

Sorry, no. To keep things private, your scores, whistles, missions and settings are saved only on your device, and there's no account or online backup. Deleting the app deletes that saved progress too, and I have no copy of it.

The good news: anything you bought with real money can be restored (see above).

Which devices does Kerb Kicker work on?
  • iPhone and iPad running iOS or iPadOS 15 or later.
  • Android phones and tablets running Android 7.1 or later.

It's a 3D game, so it runs best on reasonably recent devices. If it's slow or stuttery on yours, let me know which device you have.

How do I report a bug?

Thanks for helping make the game better! Email hello@kerbkicker.co.uk and include:

  • your device (for example, iPhone 13 or Samsung Galaxy A54)
  • what happened, and what you expected to happen
  • a screenshot or screen recording, if you can
Does the game have ads or collect my data?

No. There are no ads, no analytics and no tracking, and you don't need an account. Read the full privacy policy.